Returns & Exchanges
At Kane's Furniture, we want you to be completely satisfied with your home decor and furniture selections. If your purchase doesn't perfectly fit your space, our streamlined return and exchange process ensures a hassle-free resolution within 30 days of delivery.
Initiate Your Request
Contact our customer service team or visit any Kane's Furniture showroom with your original sales receipt to begin the return or exchange process.
Condition Assessment
Ensure all items are in original, like-new condition; please note that mattresses and custom-ordered upholstery may be subject to specific manufacturer restrictions.
Schedule a Pickup
For large furniture items, our delivery team will coordinate a convenient time to inspect and collect the merchandise directly from your home.
Receive Your Refund
Once the items are received and inspected at our warehouse, a refund will be issued to your original payment method, minus any applicable restocking or delivery fees.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing